Note: This portal can also be used if you've forgotten your password, changing your password before it expires, or unlocking your account.
- Visit https://passwordreset.microsoftonline.com/
- Enter your Nanosonics email address and CAPTCHA characters, and then click Next
- Choose your preferred authentication method and follow the on-screen instructions
- Once authenticated, ensure that you adhere to the password requirements.
Password Complexity Rules
Minimum Length
- 10 characters or more
Characters from 3 of the 4 categories
- Numbers
- Lowercase letters
- Uppercase letters
- Special characters
Password can only be reset once every 24 hours
- If the password is valid, the password will be reset with the confirmation message
For IT assistance, please send an email to helpdesk@nanosonics.com.au or call the number 02 8063 1602.