Note: This portal can also be used if you've forgotten your password, changing your password before it expires, or unlocking your account.
  1. Visit https://passwordreset.microsoftonline.com/
  2. Enter your Nanosonics email address and CAPTCHA characters, and then click Next
  3. Choose your preferred authentication method and follow the on-screen instructions
  4. Once authenticated, ensure that you adhere to the password requirements.

    Graphical user interface, text, applicationDescription automatically generated

    Password Complexity Rules

     

    Minimum Length

    • 10 characters or more

     

    Characters from 3 of the 4 categories

    • Numbers
    • Lowercase letters
    • Uppercase letters
    • Special characters

     

    Password can only be reset once every 24 hours


  5. If the password is valid, the password will be reset with the confirmation message


For IT assistance, please send an email to helpdesk@nanosonics.com.au or call the number 02 8063 1602.